* Department of Health, Education, and Welfare*
                                                                  Office of Education
                                                                  Washington, D.C.  20202

One of the major problems I faced when I became Commissioner concerned this process and, with your help, we have essentially corrected the difficulties which confronted us.  Not only have we designed a more equitable system for distributing campus-based funds to institutions, we have developed a system which should ensure the successful operation of these programs in the years to come.

Please accept my best wishes for continued success in the future and my thanks for your help as a member of the Panel of Experts.

Cordially,

Ernest L. Boyer,
U.S. Commissioner
of Education

                                                         *University of Houston*
                                                             Houston, Texas 77074
                                                          OFFICE OF THE PRESIDENT

Dear Jim:
I regret that it was necessary for me to be away from the campus at the time of the reception held in your honor on August 18.  I had hoped to be present and tell you in person  of my great appreciation of the contribution which you have made at the University of Houston during your outstanding period of service with us.

I do wish to take this opportunity to thank you for all of your efforts and leadership and the very beneficial impact which you have had not only on the Office of Scholarships and Financial Aid, but on the entire University as well.  Please know that your efforts are much appreciated and will be of enduring effect.

I wish you much continuing success in the future and hope that our paths might cross frequently.

Cordially yours,

Phillip G. Hoffman
President

Dear Jim:
This note is an expression of my appreciation for the hospitality given me while I was Houston.  I am especially grateful to your facilitators for their excellent assistance.  They represent the very best in our profession.

Should business or pleasure bring you back to Indiana, please drop by our campus in "greater Metropolitan" Greencastle.

Cordially,

Charles W. Bruce
Director of Financial Aid

                                                         Kentucky State University
                                                             Frankfort, Kentucky 40601

To Whom It May Concern:
Todd and Associates served as Financial Aid Consultants to Kentucky State University during 1995-96.  During this period the following projects were completed:

• Preparation of Policy and Procedures Manual

• Development and delivery of staff training

• Re-engineering of financial aid process

• Planning for staffing and organization

• Direct lending planning and organization 

• Direct lending development efforts

• Implementation of EDE awards components

The assistance provided for Direct Lending was instrumental in facilitating the initial  implementation of the University's program.

A culmination of the several projects was preparation of the Policy and Procedures manual which constitutes a most comprehensive document.

Overall the consultant work of Todd & Associates has favorably impacted the Financial Aid Program at Kentucky State University.

Sincerely,

Gus T. Ridgel
Vice President for Finance and Administration

Dear Jim:
This is the kind of letter that I am most happy to write, because I am taking this means of thanking Todd and Associates for making a program work that most thought impossible.

The LDS system that you designed helped 3,500 students get Pell Grants for the 1987-88 award year.  Even though you started three months into the award year, started with very limited staff from our agency and with mediocre equipment, you made the Pell Program work.

The professionalism shown by both you and Sam came out in all phases of your project.  You both gained many friends from throughout the agency and you will be missed by all.

I will not hesitate to call on Todd & Associates for future projects within our agency, nor will I ever hesitate to recommend you to others who desire financial aid service.

Sincerely,

Sunny Terrell
Executive Director

Dear Jim:
On behalf of the Student Services Division, I want to thank you again for your support of our In-service meeting Friday.  You comments in the morning were right on target and set the stage for the sessions that followed.  And, of course, your afternoon contribution was probably even more appreciated by those who attended that session!  It was certainly very generous.

Let me take this opportunity to thank you for your assistance over the past three years.  Your help and support has been invaluable.  As you suggested, I hope we can pursue and continued relationship as we move ahead with technological support for financial aid.

Sincerely,

Patricia C. Williamson
Vice Chancellor for Student Services

Dear Dr. Todd:
On behalf of the City Colleges of Chicago ("CCC"), I want to thank you for helping us attain the remarkable reductions in penalties stemming from the satisfactory academic progress segment of the Office of the Inspector General Final Audit Report (July, 1999).  Negotiations with the U.S. Department of Education over the dollar amounts to be charged to the CCC were based on the summaries of you File Review Results tables.  The contested SAP financial liability for the estimated thirteen million dollars was resolved to $29,636 by the Office of Student Financial Assistance in their Final Audit Determination Letter (ACN 05-1997-80016).  The outstanding corollary achievement to that resolution was the drastic decrease in error rates:  89.83% to 4.73%.  Your assessments, recommendations, and role in both the file curing project and audit response preparations were among the indispensable components  of these magnificent accomplishments.

Also, I was very impressed with the rapport that you and your team had established with our institutions.  The presidents of our seven colleges firmly upheld and defended our role in the File Curing Project.  Our vice chancellors for academics and finance; the associate vice chancellor for research; and the deputy director of information technology praised your credentials, risk assessments, and recommendations.  The vice presidents and deans of student services and Registrars exhibited faith and determination towards the file curing follow-up requests made by your Project Managers, Samuel Wade and Victor Vega, and Program Specialist, Delores Clark and Dr. Linda Brown.

District Office and the seven member institutions of the City Colleges of Chicago extends to you our best wishes for continued, outstanding achievements.

Sincerely,

Wayne Watson, Ph. D.
Chancellor